Privacy Policy

Last updated: May 2026

Who We Are

Infinfy Solutions ("we", "us", "our") operates infinfy.ai and provides AI voice bot services. We are based in Vancouver, BC, Canada.

Information We Collect

When you use this website or our services, we may collect:

Contact information you submit through our demo request form (name, email, business name, website)
Voice session data when using our VoiceBot products (transcripts, session duration, timestamps)
Usage analytics (pages visited, time on page) via Google Analytics
Technical data (IP address, browser type) for security and performance

How We Use Your Information

To respond to demo requests and set up your service
To deliver and improve our VoiceBot services
To send service-related communications (no marketing without consent)
To understand how our website is used and improve it

Data Storage

Voice session logs are stored in our Supabase database (hosted in the EU). Contact form submissions are stored via Netlify Forms. We do not sell your data.

Cookies

We use Google Analytics cookies to understand site usage. You can decline cookies using the banner on our homepage. No advertising or tracking cookies are used.

Your Rights (PIPEDA / GDPR)

You have the right to access, correct, or delete your personal information. Contact us at info@infinfy.com.

Contact

Questions about this policy: info@infinfy.com

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